These terms govern your use of Plum (listed in the stores as Plum for Kids; the “app”) on Android and iOS. By downloading, installing or using the app you accept them; if you do not, please do not use it. How the app handles personal data is set out in Plum’s privacy policy.
1. Who you are dealing with
The app is published by abd3lraouf, LLC, a Wyoming limited liability company at 30 N Gould St, Ste R, Sheridan, WY 82801, United States (“we”, “us”). To reach us, email support@abd3lraouf.dev or call +1 (917) 920-5169.
2. Parents, guardians and children
The app is made to be used by children aged 2 to 10, but these terms are an agreement with an adult. You may accept them, set the app up, sign in and buy a subscription only if you are at least 18, or the age of majority where you live if that is higher, and you are the parent or legal guardian of the children who use it, or have that person’s permission.
You are responsible for how children use the app on your devices, for the child profiles and settings you create, for any purchase made on your device or store account, and for keeping your device and store account protected, for example with the purchase approval your app store offers.
3. What the app does
Plum offers learning games — letters, animals and other early-learning activities — delivered in game packs, in English and Arabic. Some packs are free; others need a subscription. The app shows no advertising. Packs, games and features may be added, changed or retired over time, and what is available can differ between Android and iOS.
4. Your account
The app creates a guest account for you automatically. Signing in with Google, Apple or GitHub is optional and keeps the account across devices. Keep your sign-in secure, and tell us at support@abd3lraouf.dev if you think someone else has used it. You can delete the account at any time from the app’s settings, as the privacy policy describes.
5. Subscriptions and payments
A subscription unlocks the premium game packs and features. Prices, billing periods and any free trial are shown in the app and in your app store before you buy.
- Payment is taken by the Apple App Store or Google Play, under their terms. We never receive your card or billing details.
- A subscription renews automatically at the end of each period unless you cancel it at least 24 hours before the period ends, in your App Store or Google Play subscription settings. Cancelling stops the next renewal; access continues to the end of the period already paid for.
- If a free trial is offered and you do not cancel before it ends, the subscription starts and the first payment is taken.
- Refunds are decided by Apple or Google under their refund policies, and requested from them; we cannot issue a store refund ourselves.
- A price change is announced through your app store before it applies, and applies from the next renewal.
- Deleting the app or the account does not cancel a subscription. Only cancelling it in the store does.
6. Your licence to use the app
We give you a personal, non-exclusive, non-transferable, revocable licence to install the app on devices you own or control and to let the children in your care use it, for personal and non-commercial purposes, under these terms and the rules of the store you got it from. The app, its games, pictures, sounds, characters and text, and the name and logo Plum, belong to us or our licensors; this licence does not give you any right to them beyond using the app.
7. What you may not do
You may not, and may not let anyone else:
- copy, modify, resell, rent or redistribute the app or its content, or use it commercially, for example in a paid class, without our written permission;
- reverse engineer or decompile it, except as far as the law allows regardless of this term;
- get around the subscription, the protection on the game packs, or any other security or access control;
- interfere with the app’s servers, use automated means to access them, or try to reach another person’s account or data;
- use the app in breach of the law or of anyone else’s rights.
8. Your data
What the app collects, why, and how to export or delete it is set out in Plum’s privacy policy, which forms part of these terms. We do not promise to keep a child’s progress if the account is deleted, if a guest account is removed for inactivity, or if the app is withdrawn.
9. No warranty
The app is provided “as is” and “as available”. To the extent the law allows, we make no promise that it will be uninterrupted or free of errors, that it suits a particular purpose, or that any child will reach any particular learning outcome by using it. The app supports learning; it does not replace the attention of a parent, a teacher or a professional.
10. Limits on liability
To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of data, profit or goodwill, arising from the app; and our total liability for all claims about the app is limited to the greater of what you paid for it in the 12 months before the claim arose and fifty U.S. dollars.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow to be limited, and nothing here removes a right you have as a consumer that cannot be waived by agreement.
11. Ending these terms
You can stop at any time by deleting the account and the app, and cancelling any subscription in your app store. We may suspend or end your access if you break these terms, or if we withdraw the app; if we withdraw it while you have a paid subscription, we will tell you in advance where we reasonably can.
12. Governing law
These terms are governed by the laws of the State of Wyoming, United States of America, without regard to its conflict-of-laws rules. Subject to section 13, the state and federal courts in Sheridan County, Wyoming have jurisdiction over any dispute. If you are a consumer living in the European Economic Area, the United Kingdom or another place whose law lets you bring proceedings at home or rely on its mandatory protections, you keep that right.
13. Disputes, arbitration and class actions
Please read this section carefully: it affects your legal rights. Unless you opt out, it requires most disputes to be resolved by binding individual arbitration instead of in court, and waives the right to a jury trial and to take part in a class action.
It does not apply to consumers living in the European Economic Area, the United Kingdom, Switzerland, or anywhere else whose law does not let a pre-dispute arbitration agreement or class-action waiver bind a consumer.
- Talk to us first. Before starting a claim, send a written description of the dispute to support@abd3lraouf.dev. If it is not resolved within 60 days, either of us may go ahead, and any limitation period is paused in the meantime.
- Arbitration. Otherwise, any dispute about these terms or the app is decided by a single arbitrator in binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, by video or on written submissions unless the arbitrator decides a hearing is needed, held where you live. For a claim you start, we pay the filing, administration and arbitrator fees above what you would have paid to file in court, unless the arbitrator finds the claim frivolous.
- Exceptions. Either of us may bring an individual claim in small-claims court, or ask a court to stop infringement of intellectual property.
- No class actions. Claims may be brought only individually, not as a plaintiff or class member in any class, collective or representative proceeding. If this waiver is unenforceable for a particular claim, that claim alone goes to the courts in section 12.
- Opting out. Email support@abd3lraouf.dev with the subject Arbitration Opt-Out, your name and that you are opting out, within 30 days of first accepting these terms. Opting out changes nothing else.
14. If you got the app from Apple
These terms are between you and us, not Apple, and we, not Apple, are responsible for the app and its content. Apple has no obligation to provide maintenance or support for it. If the app fails to meet a warranty that applies, you may tell Apple, and Apple will refund the price you paid for it, if any; to the extent the law allows, Apple has no other warranty obligation. Apple is not responsible for any claim about the app — product liability, failure to meet a legal or regulatory requirement, consumer protection or privacy law, or a third party’s claim that the app infringes their intellectual property. You confirm that you are not in a country subject to a U.S. Government embargo or designated as supporting terrorism, and not on a U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
15. Changes and general terms
We may change these terms; the date at the top changes with them, and a material change will be announced in the app before it takes effect. If a term is found unenforceable, the rest still applies. Not enforcing a term is not a waiver of it. You may not transfer these terms; we may transfer them to a successor to the app. These terms and the privacy policy are the whole agreement between us about the app.
16. Getting in touch
Questions about these terms can be emailed to support@abd3lraouf.dev, made by phone on +1 (917) 920-5169, or posted to abd3lraouf, LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States.